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How do I change an employee's email address that they use to log in?

To correct/change an employee’s email address that has already been sent the original employee self-service login email, follow the steps below:

To correct/change an employee’s email address that has already been sent the original employee self-service login email, follow the below steps:

  • Navigate to EMPLOYEE MANAGEMENT > EMPLOYEE MAINTENANCE > GENERAL and select the employee.

  • At the SELF-SERVICE INFORMATION section: UNCHECK the ENABLE SELF-SERVICE  ACCESS box.
    ess1

  • Click SAVE, in black action bar. This re-activates the field and the email box will turn white to edit.

  • Remove existing email address and re-enter the correct email address.

  • RECHECK the ENABLE SELF-SERVICE ACCESS box.
    ess2

  • Click SAVE, in black action bar. The new login email will be automatically sent.