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title: New Client FAQs | Support Hub
description: Answers to common questions new clients have about PremierNow and getting familiar with isolved
---

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1. [Support Hub](https://kb.premiernow.com/support)
2. [New Client FAQs](https://kb.premiernow.com/support/new-client-faqs)

# New Client FAQs

 Answers to common questions new clients have about PremierNow and getting familiar with isolved

## isolvedFAQs

- [Employee Status: Should I inactivate or terminate an employee?](https://kb.premiernow.com/support/inactivate-vs-terminate)
- [Direct Deposit: What is the difference between prenote and active?](https://kb.premiernow.com/support/prenote-vs-active)
- [Which payroll reports should I really be looking at?](https://kb.premiernow.com/support/which-payroll-reports-should-i-really-be-looking-at)
- [How to navigate the isolved landing page](https://kb.premiernow.com/support/how-to-navigate-the-isolved-landing-page)
- [How do I troubleshoot login issues for my employees?](https://kb.premiernow.com/support/how-do-i-troubleshoot-login-issues)
- [How do I enter a new hire?](https://kb.premiernow.com/support/how-do-i-enter-a-new-hire)

See less ▼

## Dates & Deadlines

- [What do I need to do if I transitioned from another provider?](https://kb.premiernow.com/support/transitioned-from-provider)
- [Can I submit payroll early?](https://kb.premiernow.com/support/submitting-payroll-early)
- [When does the account need to be funded for payroll?](https://kb.premiernow.com/support/account-funding-deadlines)
- [When are payroll submission deadlines?](https://kb.premiernow.com/support/when-are-payroll-submission-deadlines)

- [New Client FAQs](https://kb.premiernow.com/support/new-client-faqs#main-content)

    - [isolvedFAQs](https://kb.premiernow.com/support/new-client-faqs#isolvedfaqs)
    - [Dates & Deadlines](https://kb.premiernow.com/support/new-client-faqs#dates-deadlines)
- [Employee Self-Service](https://kb.premiernow.com/support/employee-self-service)
- [Payroll FAQs](https://kb.premiernow.com/support/payroll-faqs)

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